Introduction
Saleio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website saleio.ai or use our lead generation services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.
Information We Collect
We collect information in the following ways:
- Information you provide directly: When you fill out our contact form or inquiry form, we collect your name, email address, phone number, business name, trade type, and any other information you choose to provide.
- Lead form submissions: When homeowners submit lead inquiry forms through our advertising campaigns, we collect their name, contact information, address, and project details.
- Usage data: We automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, and time spent on pages.
- Cookies: We use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our lead generation services
- Deliver leads to home improvement contractors in your area
- Respond to your inquiries and communicate with you
- Send you marketing and promotional communications (you may opt out at any time)
- Analyze usage patterns to improve our website and services
- Comply with legal obligations
Sharing Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- With contractor clients: Homeowner lead information is shared with licensed home improvement contractors who have contracted with Saleio to receive leads in their service area.
- Service providers: We may share information with third-party vendors who assist us in operating our website and services, such as CRM providers, payment processors, and analytics tools.
- Legal requirements: We may disclose information if required to do so by law or in response to valid legal process.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Lead Form Consent and TCPA Compliance
When homeowners submit a lead inquiry form through our advertising campaigns, they provide explicit consent to be contacted by licensed home improvement contractors in their area. Our forms include clear disclosure language stating that one licensed contractor will contact them by phone, text, or email regarding their project inquiry.
By submitting a lead form, homeowners consent to receive calls and text messages from our contractor partners, even if their number is listed on a Do Not Call registry. Message and data rates may apply. Consent is not a condition of purchase.
Data Retention
We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Lead information is typically retained for 24 months.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information
- The right to opt out of marketing communications
- The right to opt out of the sale of personal information (we do not sell personal information)
To exercise any of these rights, please contact us at support@saleio.ai.
California Residents — CCPA
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a CCPA request, contact us at support@saleio.ai.
Cookies and Tracking
We use cookies to enhance your experience on our website. You can control cookie settings through your browser. Note that disabling cookies may affect the functionality of our site. We also use Facebook Pixel and Google Analytics to measure the performance of our advertising campaigns. These tools may collect information about your activity on our site.
Third Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Saleio
Email: support@saleio.ai